Terms of Service

Last updated April 2026

1. What RefundRadar does

RefundRadar is a mobile app that automatically checks your Temu orders for eligible price adjustments and submits claims on your behalf. When successful, the price difference is credited to your Temu balance as Temu credit.

2. Third-party dependency

RefundRadar relies on Temu's price adjustment policy, which is owned and operated by Temu (PDD Holdings Inc.). We are not affiliated with, endorsed by, or connected to Temu.

Temu may change, limit, or discontinue their price adjustment policy at any time without notice. If Temu changes their policy or systems in a way that prevents RefundRadar from functioning, the extension may cease to work partially or entirely. We will make reasonable efforts to adapt to changes, but we cannot guarantee uninterrupted service.

3. Payment and refunds

RefundRadar offers a free tier (3 auto-claims) and a one-time paid upgrade for unlimited claims. The paid upgrade is a single, non-recurring payment processed via Stripe.

• Value delivered before payment: You are only prompted to upgrade after the extension has already found eligible price adjustments. Your payment is for the service already provided and ongoing access to unlimited auto-claiming.
• 60-day money-back guarantee: If the extension does not find you savings within 60 days (with qualifying orders), we will refund your payment in full. See our Refund Policy for full conditions.
• After the guarantee period: Outside the 60-day guarantee window, payments are final. Since you only paid after receiving demonstrated value, refunds are at our discretion.
• If Temu changes their policy: If Temu discontinues or materially changes their price adjustment policy after you have paid, you are not entitled to a refund, as the payment was for service already rendered at the time of purchase. However, we will make commercially reasonable efforts to adapt the extension or communicate changes promptly.

4. What we don't guarantee

• That Temu's price adjustment policy will remain available or unchanged
• That every order will have a price drop (most don't — adjustments depend on market conditions)
• Specific savings amounts — the savings calculator on our website uses estimates based on average user data
• Uninterrupted operation — the extension depends on your browser being open, your Temu session being active, and Temu's systems being available

5. Your responsibilities

• Keep Chrome open periodically so the extension can scan (it runs in the background)
• Stay logged in to Temu in your browser
• Do not use the extension for fraudulent purposes or to manipulate Temu's systems
• Comply with Temu's own terms of service

6. Data and privacy

Your use of RefundRadar is also governed by our Privacy Policy, which describes what data we collect, how we use it, and your rights.

7. Intellectual property

RefundRadar, including its code, design, and brand, is our intellectual property. You may not copy, reverse-engineer, or redistribute the extension. The extension is licensed for personal, non-commercial use only.

8. Limitation of liability

RefundRadar is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the extension, including but not limited to lost savings, Temu account issues, or changes to Temu's policies.

Our total liability is limited to the amount you paid for the extension.

9. Changes to these terms

We may update these Terms of Service from time to time. When we make material changes, we will update the date at the top of this page. Your continued use of RefundRadar after changes are posted constitutes acceptance of the updated terms.

10. Contact us

If you have any questions about these Terms of Service, please contact us at [email protected].